Connected car

The development of technologies results in a growing number of connected cars which are connected to the internet and communicate with other systems.

A 21st century vehicle is able to give us a lot of data, not only in the form of a message or warning lights on a dashboard. Many of them refer to detected problems or errors.

Over 3 years time, 60% of new cars will have a form of remote diagnostics embedded in their vehicles.

Connected car

Future of assistance means proactive behaviour with the use of remote vehicle health diagnostics, predicting and preventing the breakdown.

What is Smart RSA

Smart RSA is remote diagnostics of vehicle health including dashboard trouble codes (DTC) and prediction of a breakdown likelihood using data from connected car.

This is possible thanks to car data analysis, ultimate algorithm patterns and proactive behaviour.

__Najważniejsze funkcjonalności

BATTERY HEALTH
BATTERY HEALTH

Providing State of Charge (SOC) and State of Health (SOH) prediction.

DASHBOARD WARNING LIGHTS
DASHBOARD WARNING LIGHTS

Provide access to vehicle health for number of highest priority warning lights.

SERVICE INTERVALS
SERVICE INTERVALS

Predict next service interval based on variable service indicator from vehicle + driving behaviours.

REMOTE DIAGNOSTICS
REMOTE DIAGNOSTICS

Recommended actions and interventions to driver using vehicle health history including DTCs.

BREAKDOWN PREDICTION
BREAKDOWN PREDICTION

Predict the likelihood a breakdown using data from connected vehicles.

CRASH NOTIFICATION
CRASH NOTIFICATION

Using accelerometer and GPS data to make a prediction if a vehicle is involved in crash.

Comprehensive solution for car fleets

We offer a comprehensive Smart Roadside Assistance solution which includes: OBD installed in a car, a mobile app for the driver and a diagnostic dashboard to manage the fleet.

Comprehensive solution for car fleets

Powered by Intelematics

We use a proven technology provided by Intelematics, a member of ARC Europe Group (owner of Starter24).

The Intelematics platform uses data from a connected car or recommended OBD (BLE technology, 2G/4G, compatible with cars > 2002). We use the latest algorithm patterns to analyse data and predict breakdowns.

Powered by Intelematics

See examples of Smart RSA scenarios

1.

Issue detected by telematics system with Coil

2.

Telematics Device sends alert

3.

Trigger issued to Diagnostics Dashboard

4.

Tech Help Desk confirms issue

5.

Call centre agent arrangers Garage appointment with driver

6.

Dealer receives notification of appointment

7.

Driver takes vehicle into garage to have the issue fixed, preventing a potential breakdown situation

How to use vehicle data to improve customer satisfaction & loyalty?

Hans Bosch, Business Development and Partnerships, Intelematics, the guest of Starter24 at Insurance Forum 2019, tells companies about advantages that derive from predicting and preventing car breakdowns and result in the growth of customer satisfaction and loyalty.

Would you like to talk about the offer of Smart Roadside Assistance or test our solutions?

Contact us!

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